Built around your process
We watch how the work happens now, then build the tool to match. Changing how 30 people work to suit software rarely goes well.
SVC-02 / Internal tools
Internal tools that replace the spreadsheet holding your business together
Job trackers, quoting tools, staff rotas, stock systems and dashboards. Built around how your team already works, connected to the software you already pay for.
- Users
- Typically 5 to 100 staff
- Timeline
- [X] weeks to first release
- Price
- From [€ PRICE]
- Devices
- Phone, tablet and desktop
- Connects
- Xero, Sage, Microsoft 365, Google Workspace, HubSpot
- Security
- Named logins, roles and an audit trail
- Owner
- You. Code, data and accounts
01 / Who it's for
Built for teams who've outgrown the spreadsheet.
The usual sign is one person who knows how it all works, and a team that panics when they're on holiday.
01.1
Field service and trades
Jobs assigned to engineers, photos and signatures captured on site, and invoices raised in Xero without re-keying.
01.2
Quoting and estimating
Your pricing rules built into a tool, so a quote takes 10 minutes instead of 2 hours and comes out the same whoever writes it.
01.3
Operations and stock
Stock levels, orders and suppliers in one place, with alerts before you run out.
01.4
Management reporting
The numbers you check every Monday, pulled together automatically and visible on a phone.
02 / What's included
What's in a DCM internal tool.
Your data, moved across
We import from your spreadsheets and old systems, check it with you and tidy duplicates on the way.
Connected to what you use
Xero, Sage, Microsoft 365, Google Workspace and most tools with an API. Each integration is listed in the spec.
Roles and an audit trail
Staff see what they need. Every change is logged with who made it and when.
Backups and recovery
Nightly backups, tested restores and a written plan for what happens if something breaks.
Works where your team works
On a phone in the van, a tablet on the shop floor and a laptop in the office.
03 / Timeline
A first version your team can use in weeks.
We release in stages. The most useful part goes live first, so you see a return before the whole tool is finished.
Spec
We map the current process, agree what the tool does and write it down. Fixed price and dates.
First release
The core workflow live for a small group of staff, with real data.
Full release
Remaining features, integrations and reports. Rolled out to the whole team.
Settle in
Training, a runbook and fixes for anything that only shows up in real use.
04 / Price
Fixed once the spec is signed.
Starting points for planning. Your quote will be specific to your tool.
- Focused tool
- One workflow, up to 10 users, from [€ PRICE]
- Team system
- Several workflows and integrations, from [€ PRICE]
- Running costs
- Hosting typically [€ PRICE] a month
- Support
- Optional, from [€ PRICE] a month
What moves the price
04.1
Integrations
Each system it talks to adds time. Xero is routine. A 15-year-old on-premise database is not.
04.2
Data migration
Clean, consistent spreadsheets move quickly. 10 years of free-text notes take longer.
04.3
Users and roles
More user types mean more screens and more permission rules to test.
05 / Questions
What people ask about internal tools.
05.1Why not use an off-the-shelf tool?
Often you should, and we'll tell you if one fits. Custom makes sense when you're paying for 3 tools that half fit, or when the process is what makes your business different.
05.2Will our data be secure?
Each user has their own login and role, data is encrypted, and everything is backed up nightly. Hosting is in the EU or UK.
05.3What if our process changes later?
You own the code and the documentation, so we or any other developer can change it. Small changes are covered by a support plan.
05.4Can it work offline?
Yes, where it matters. Field tools can save work without signal and sync when the phone reconnects. We agree this in the spec.
Next step
Here's what it does, what it costs and when you'll have it.
Tell us what's slowing the business down. The engineer who'd build it will reply within 2 working days with a rough price range.